In the less-than-desirable event of an unauthorized transaction appearing on your Deserve account as a pending or posted transaction, the sooner you reach out to let us know the sooner we can help to resolve this issue.

If you don't recognize a transaction:

  • Give us a call at 800.418.2362 from Monday - Friday, 7:00 am- 4:00 pm PT and Saturday 7:00 am - 12:00 pm PT
  • Send us an email at hello@deserve.com
  • Or chat with us on pages where you see the Intercom chat bubble

Whichever method you prefer, we're here to help!

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