For customers that previously had an active line of credit open with SelfScore, you were most likely migrated to a Deserve card in the Summer of 2018.
The reasons behind this change was two-fold:
We changed our name from SelfScore to Deserve in Autumn of 2017. Read more about this name change here: https://www.nerdwallet.com/blog/credit-cards/deserve-selfscore-rebrand-edu-pro-classic/
We are using a new card issuer that provides EMV Chip cards for added security
Here's a couple of quick facts about this migration:
Be sure to activate your new Deserve card as soon as it arrives
The Deserve card will have a different card number and expiration date from your SelfScore card
The Deserve card will replace your SelfScore card. Once it has been activated, the SelfScore card will cease to work. Use your Deserve card moving forward
If your new Deserve card is not activated by August 15th, it will cease to function
This will replace SelfScore when reported to Credit Reporting Bureaus and will not show up as a separate line of credit
If you happen to have any issues with this migration or with activating your new card, don't hesitate to reach out!