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FAQ's

Frequently asked questions by real Deserve customers 🙋‍♀️🙋‍♂️

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7 articles in this collection
Written by Support 3

Why was my credit application declined?

The notice you received via email should let you know as to why
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Written by Support 3
Updated over a week ago

When will I receive cash back credits I have earned?

All cash back is issued in $25 increments once achieved
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Written by Support 3
Updated over a week ago

I was approved. When will I receive my card?

Typically within 10-15 business days
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Written by Support 3
Updated over a week ago

Can I use my Deserve Mastercard outside of the U.S.?

Yes you can - either control from your app or give us a call
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Written by Support 3
Updated over a week ago

How can I increase my credit limit?

We currently do not accept formal requests for credit line increases but continuously analyze your account for increases
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Written by Support 3
Updated over a week ago

Are Deserve Mastercards secured or unsecured cards?

All Deserve mastercards are unsecured credit cards
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Written by Support 3
Updated over a week ago

What will my initial credit limit be?

This is dependent on your application and will be assigned at the time of approval
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Written by Support 3
Updated over a week ago