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Customer Support

Customer Support

A little about Deserve & how to get support 📱

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10 articles in this collection
Written by Support 3

I just received my Social Security Number. How do I add it to my existing Deserve account?

Please provide it to us in writing
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Written by Support 3
Updated over a week ago

My card was lost or stolen! How do I get a replacement card?

Call the number on the back of your card
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Written by Support 3
Updated over a week ago

How do I dispute a transaction?

Call the number on the back of your card
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Written by Support 3
Updated over a week ago

How do I update my personal information (address, phone number, etc.)?

From your account dashboard or the Deserve Mobile app
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Written by Support 3
Updated over a week ago

Why is My Dashboard Red?

If you're delinquent on your account, you'll need to make a payment
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Written by Support 3
Updated over a week ago

What Happened to SelfScore?

SelfScore is now Deserve!
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Written by Support 3
Updated over a week ago

How to Contact Deserve

If you need a little extra assistance
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Written by Support 3
Updated over a week ago

Reporting Your Card Lost or Stolen

If you happen to lose your card, don't sweat it - we'll help out
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Written by Support 3
Updated over a week ago

Setting Up No Foreign Transaction Fees

Planning on traveling outside the US soon? Give us a call
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Written by Support 3
Updated over a week ago

Reporting Credit Card Fraud

Handle unauthorized transactions by letting us know
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Written by Support 3
Updated over a week ago